Qualifications:

• Graduate of Business Administration, Office Management, or any relevant degree
• Working experience in a public accounting firm in an administrative support capacity
• At least 3 years in resource management; experience in professional services organizationsis  highly preferred
• Must have experience in capacity planning and forecasting
• Must be proficient in MS Office tools
• Must have experience in reporting, with some familiarity with data analytics tools (i.e., Power BI)
• Ability to utilize advanced Excel tools, including Pivot Tables, VLookup
• Ability to manage multiple tasks and prioritize effectively in a fast-paced environment
• Excellent communication and interpersonal skills
• Strong organizational, critical thinking, and problem-solving skills
• Excellent written and verbal communication skills
• Must be willing to work in a hybrid arrangement and in a night shift schedule

Responsibilities:

• Coordinate staffing assignments within your assigned area; understand project demand and match with resources based on availability, background, experience, and interests
• Develop and maintain an understanding of assurance offerings to ensure better matching of skill sets and project needs
• Lead staffing calls for your assigned areas, participate in leading monthly new hire resource management orientations, and bi-weekly RM team meetings (all RMs participate in leading calls)
• Establish and maintain credibility with practice/solution and internal teams to facilitate ongoing relationships and service delivery efforts
• Maintain staffing software/reporting and coordinate with other areas to ensure data is updated appropriately
• Effectively team-up and communicate within the resource management teams
• Review and recommend modifications to internal processes as needed for project control, operations review, and business support.
• Assist with scheduled and ad-hoc reporting